MORE TECH SUPPORT CALLSTech Support: "I need you to right-click on the Open
Tech Support: "Did you get a pop-up menu?"
Tech Support: "Ok. Right click again. Do you see a pop-up menu?"
Tech Support: "Ok, sir. Can you tell me what you have done up until this point?"
Customer: "Sure, you told me to write 'click' and I wrote 'click'."
(At this point I had to put the caller on hold to tell the rest of the tech
support staff what had happened. I couldn't, however, stop from giggling when I
got back to the call.)
Tech Support: "Ok, did you type 'click' with the keyboard?"
Customer: "I've done something dumb, right?"
Customer: "I received the software update you sent, but I am still getting the
same error message."
Tech Support: "Did you install the update?"
Customer: "No. Oh, am I supposed to install it to get it to w